The Go4Fun Online Program
What is Go4Fun Online?
Go4Fun Online is a free 10-week program for children aged 7-13 years who are above a healthy weight and their families living in New South Wales (NSW). The program provides information and support to improve eating and physical activity habits for families in NSW who are unable to attend a face-to-face version of the program.
Go4Fun Online is all about being healthier, fitter and happier! Whilst it is not a weight loss program many parents do see a positive change in their child’s weight status after completing the Go4Fun Online program.
What does Go4Fun involve?
The Go4Fun Online program runs for 10 weeks during the school term. Each week, children and parents/carers learn to develop new skills to create and maintain a healthy lifestyle through healthy eating and physical activity, that is suitable for the whole family. The online program includes:
- > Fun weekly online learning and activity sessions
- > Weekly phone coaching sessions with a health professional
- > Regular mail outs during the program including handouts, recipes and equipment to help families be healthy and active
- > Great freebies for the kids including a reward prize at the end of the program!
- > Weekly targets and challenges
- > Email and SMS support and reminders
- > Support and encouragement from other Go4Fun families via the Go4Fun closed Facebook group
How does Go4Fun Online work?
Families login to their account on www.go4funonline.com.au every week to complete a learning and activity session at a time that is convenient to them. An internet connection is required to participate in the program, which can be accessed on the following devices:
- > Computer or laptop computer
- > iPad or tablet
- > iPhone or smart phone
Recommended web browsers include: Google Chrome, Mozilla Firefox version 3 or higher, Apple Safari version 4 or higher (computer only), and Microsoft Internet Explorer version 9 or higher. The Online program also requires Adobe Flash version 10 or higher. Download speeds of 5Mb/sec or more are recommended.
After completing the online session, families will speak to their Go4Fun coach in their scheduled weekly appointment time and discuss how they are progressing towards achieving the weekly targets.
What if I don’t have a computer?
To participate in Go4Fun Online, you will need access to a device that has an internet connection. If you don’t have a laptop or personal computer, you can also access the program through a tablet or smartphone.
Go4Fun may also be available in your area as a face-to-face program in a group setting. For more information, visit www.go4fun.com.au or call 1800 780 900.
What is the time commitment for Go4Fun Online?
Each week you will have an online learning session to complete which will usually take between 20 and 40 minutes to complete and a phone coaching session with your Go4Fun Coach for about 30 minutes.
Throughout the program you will have different targets, challenges and missions to complete. Some of these will be slight changes to your everyday habits that won’t take much time at all, and others may require more time and planning.
The tokens chart you will receive before the program starts outlines all the targets and challenges for the program, so you will have lots of time to plan the various activities.
Do we have to do Go4Fun every week?
We recommend that families try to stay on track with the Go4Fun sessions and calls each week to get the most out of the program.
The program is designed to teach you different things each week, and then build on that learning through the weekly targets, challenges and missions. By following the program schedule you’ll have a few things to do each week, but it shouldn’t be overwhelming.
We understand that sometimes you won’t be able to complete a session, targets, challenge or call on time and that’s okay. Get back into it as soon as possible and reach out to your Go4Fun coach to support you to catch up.
What happens if we miss a week?
If you miss a week of Go4Fun, don’t worry! When you can, complete the next online session and do your best to participate in your next coaching call.
Your Go4Fun Coach will be able to support you and provide advice to help you get back on track.
Can I stop mid-way through the program?
If you wish to stop the Go4Fun program once you have started, you will not be able to re-start again later in the term. If something comes up that is preventing you from completing Go4Fun, let your Go4Fun Coach know and they’ll be able to talk to you about your options and the best way forward.
Can we "pause" the Go4Fun Online program if we have something on?
Unfortunately, you are not able to pause Go4Fun.
If something comes up that is preventing you from completing Go4Fun, talk to your Go4Fun Coach and they’ll be able to discuss your options and the best way forward.
Does it have to be a parent who does the program?
Go4Fun is a family based program, therefore it is essential that every child has a parent or carer participate in the program with them. Ideally, this is someone who lives with the child and is responsible for food planning, preparation and routines at home. Someone who can guide and support the child through program activities and targets whilst also participating in the parent/carer activities.
Foster carers, aunts and uncles, grandparents etc who are caring for a child are welcome to participate in the program in the parent/carer role, however, a parent or legal guardian will need to sign the child up and provide consent for them to participate.
Is Go4Fun Online available in languages other than English?
Go4Fun Online is currently only available in English.
Does Go4Fun operate on weekends and public holidays?
As Go4Fun Online is designed for families to complete at a time that is convenient to them, online sessions and activities are available 24 hours, 7 days a week.
Go4Fun phone coaching sessions will be scheduled Monday to Friday (excluding public holidays) at a time to be arranged with your Go4Fun coach.
For general enquiries or IT support, Go4Fun Coaches and Better Health Company are available Monday to Friday (excluding public holidays) between 9am and 5pm. Outside of these hours, please use the ‘contact us’ section of the website and we’ll get back to you during the next business day.
Who designed the program?
The Go4Fun Online program has been developed by Better Health Company with support from the NSW Office of Preventive Health.
Who is the service provider?
The Better Health Company designed and developed the original program for Australian communities and continue to facilitate program implementation across Australia. Better Health Company works with a diverse range of partners and stakeholders to enable effective programs, training and resources to be implemented in local communities.
To find out more about The Better Health Company go to www.betterhealthcompany.org
How is Go4Fun Online funded?
Go4Fun is funded by the NSW Ministry of Health under the NSW Healthy Children Initiative and is powered by Better Health Company. Go4Fun Online is a free program for kids and families who meet the program eligibility requirements.
Why is NSW Health funding the service?
One in four Australian children are overweight or obese and this can lead to various chronic health conditions such as type 2 diabetes and cardiovascular disease. There is also a 25-50% chance of childhood obesity leading to adult obesity, so preventative action during childhood is really important.
Weight gain occurs when the energy intake from food and drinks exceeds energy expenditure from physical activity and other body processes. Fortunately, many of the causes of overweight and obese children can be changed, like diet and physical activity.
Is Go4Fun available face-to-face?
Yes! The Go4Fun program has been delivered face-to-face in a group setting across New South Wales since 2009. To find out more about the face-to-face program or to find a program near you visit www.go4fun.com.au or call 1800 780 900.
Is Go4Fun run elsewhere in Australia?
Go4Fun is only delivered in NSW for NSW families, however different variations of the program are delivered in other states. To find out more contact Better Health Company on 1800 780 900.
Do I need a referral?
No, you do not need a referral for your child to participate in Go4Fun Online. All eligible children within your family can be signed up to the Go4Fun Online program.
How can I refer a child for Go4Fun Online?
If you are a health professional working with a family who meet the eligibility requirements of Go4Fun and would like to refer them to the program, referral forms are available in Medical Director, Best Practice and Titanium.
Alternatively, visit www.go4funonline.com.au or call 1800 780 900 for more information.
How do I sign up?
To join the Go4Fun Online program click on the ‘Sign up’ link in the menu bar at the top of the Go4Fun Online homepage. You will need to provide details on your child’s age, height and weight, as well as your address and personal contact details.
Alternatively, you can call the Go4Fun team on 1800 780 900.
Can I sign up more than one child?
TYes! You can sign up all eligible children within your family to the Go4Fun Online program. At the bottom of the sign-up page you'll have the options to 'sign up another child'. You can continue to add registrations until all eligible children are included, before you click on 'complete my registration'.
If you sign up multiple children to the program you will only be required to complete one online session and coaching call for the family each week, however more time can be allocated to your call if required. The Go4Fun Online website is customised so that you can switch between children to complete the surveys and to see how many tokens each child has earned.
Unfortunately, children who do not meet the eligibility criteria cannot sign up, however we encourage the whole family to participate in the weekly sessions, targets and challenges, so siblings can still be involved.
How much does the Go4Fun Online program cost?
Go4Fun Online is FREE for children aged 7-13 years who are above a healthy weight, living in New South Wales.
What happens after the program?
During Go4Fun, families participate in lots of activities, challenges and targets designed to help them develop a healthy lifestyle habits that they can easily maintain after the program has finished. Families are encouraged to keep up their new healthy habits and routines by following the program principles and/or continuing to use the program resources.
For example, you might like to keep your program posters up on the wall, continue following the weekly targets or create your own token system with weekly challenges and targets!
If you feel that you or your child needs further support, advice or guidance, we suggest you speak to your doctor or other health professional.
Will I get a report with my child’s results?
A participant report will be available for you to download at the end of the program. The report will detail the changes your child has made during the program, including their measurements and eating and physical activity habits.
We’ve already done the Go4Fun face to face program, can we do Go4Fun Online?
In some cases, children who have already completed a different version of the Go4Fun Program can register for Go4Fun Online.
To find out more about the requirements for re-entry into Go4Fun please call the Go4Fun team on 1800 700 980.
Can I complete the Go4Fun Online program more than once?
Re-entry into the Go4Fun Online program will be granted in some cases, however, families will not receive duplicate resources for the same child.
If you’d like to complete the Online program again, please contact Go4Fun on 1800 780 900 to discuss this further.
Can we connect with other Go4Fun Online families?
The Go4Fun Online program has a private Facebook group for families who are completing the program. This is a place where families can connect with one-another, share ideas and talk about their Go4Fun journey.
Do I need to have Facebook?
You don't need to have a Facebook account to participate in Go4Fun Online, but if you do, you will have access to a private closed group where you can talk to other Go4Fun Online families and share stories or tips.
Eligibility
Who is eligible for Go4Fun Online?
To be eligible for the Go4Fun Online program a child must be:
- > 7 – 13 years old
- > Above a healthy weight
- > A New South Wales resident
Unfortunately, children and families who do not meet the eligibility criteria are not able to participate.
What is above a healthy weight?
'Above a healthy weight' is a body mass index (BMI) above that recommended for a child of a specific age, height and sex.
Body Mass Index (BMI) is a measure of weight status and is used to determine whether a person is a healthy weight, below a healthy weight, or above a healthy weight.
Children who may be above a healthy weight for their height and age include those who:
- Wear clothes sizes for an older age group
- Spend more than two hours watching TV or on the computer etc per day
- Are physically active for less than one hour per day
- Eat unbalanced meals, large portion sizes or more than one unhealthy snack per day.
To determine if your child is within or above a healthy weight, go to ‘Sign up’ on the Go4Fun Online home page and enter your child’s age, sex, height and weight. You can also call the Go4Fun team on 1800 780 900.
Why can’t children who are a healthy weight participate?
The Go4Fun Online program is specifically designed and funded for children who are above a healthy weight, so unfortunately Go4Fun Online is not available to children who are a healthy weight.
Healthy weight siblings can still be involved as Go4Fun encourages the whole family to participate in the weekly sessions, targets and challenges.
For information on being active or healthy food ideas for the family go towww.healthykids.nsw.gov.au
If you feel that you or your child need further support, advice or guidance, we suggest you speak to you doctor or another health professional.
Why does my child have to be between 7 and 13 years old?
The Go4Fun Online program is specifically designed and funded for children who are 7-13 years old, with nutritional information and physical activity requirements in the program specific for this age group. Unfortunately, Go4Fun Online is not available to children who are outside this age range.
For information on being active or healthy food ideas for the family go towww.healthykids.nsw.gov.au
If you feel that you or your child need further support, advice or guidance we suggest you contact your doctor or other health professional.
Where do I have to live?
The Go4Fun Online program is open to families residing in New South Wales who meet the eligibility requirements.
If you do not live in New South Wales you can find out about other programs that may be available to you by calling Better Health Company on 1800 780 900.
Why is Go4Fun only in NSW?
Go4Fun is part of the NSW Healthy Children Initiative and funded by the NSW Ministry of Health so is only delivered in NSW for NSW families. However, different variations of the program are delivered in other states. To find out more contact Better Health Company on 1800 780 900.
What can I do if my child is not eligible for Go4Fun?
For information on being active or healthy food ideas for the family go towww.healthykids.nsw.gov.au
If you feel that you or your child need further support, advice or guidance we suggest you contact your doctor or another health professional.
IT Troubleshooting
Does the program have IT support?
Support is available with IT issues through the Go4Fun Coaches and Better Health Company, Monday to Friday between 9am and 5pm. If you have issues outside of these hours, please use the 'contact us' section of the website to tell us about your issue and we'll get back to you during the next business day.
The 'IT Troubleshooting' section of the Go4Fun Online FAQs may also help you to resolve technical issues.
What computer access / internet speed do I need?
An internet connection is required to participate in the program, which can be accessed on the following devices:
- > Computer or laptop computer
- > iPad or tablet
- > iPhone or smart phone
Recommended web browsers include: Google Chrome, Mozilla Firefox version 3 or higher, Apple Safari version 4 or higher (computer only), and Microsoft Internet Explorer version 9 or higher. The Online program also requires Adobe Flash version 10 or higher.
Go4Fun Online performs optimally with an internet connection that is capable of downloading and streaming videos, download speeds of 5Mb/sec are preferable. If your connection is weak or slow consider whether you can complete the sessions at a friend or family members house, or the local library.
I have signed up, but I can’t log in. Why is that?
A few weeks before your program is due to start, a Go4Fun Coach will give you a call to confirm your details and eligibility before activating your account.
If you would like to have your account activated sooner, you can contact the Go4Fun team on 1800 780 900.
What can I do if my internet connection is poor?
The Go4Fun Online program performs optimally with an internet connection that is capable of downloading and streaming videos. If your connection is weak or slow, consider whether you can complete the sessions at a friend or family members house, or the local library.
You may also like to find out if there’s a face-to-face program in your area. You can do this by calling 1800 780 900.
I reset my password, but have not received an email with the new details. What should I do?
The reset emails can take a few minutes to come through, or it may be that the reset email has gone into your junk folder. Check your junk mail folder, and if you still can’t find the reset email, contact the Go4Fun Online team on 1800 780 900.
Phone coaching
What is the purpose of phone coaching?
The weekly phone coach calls are an important part of the program as they give families the chance to ask questions and discuss challenges and successes throughout the program. We encourage families to make the most out of these calls as your Go4Fun Coach will be able to provide support and advice to help you to get the most out of the program.
How long are the coaching calls?
The Go4Fun coaching calls usually take 15-30 minutes, depending on how you’re going with the program and any questions you may have.
If there are multiple children in your family registered for Go4Fun you might have a longer call to talk about how each child is going.
What happens if there’s something missing or broken in my resource pack?
At the start of the program, a Go4Fun Phone Coach will be assigned to you. Go4Fun Coaches are health professionals such as nutritionists, counsellors, and exercise and fitness experts. They have been trained to support your family through all aspects of the program. You’ll get a chance to find out a bit more about your coach and ask questions during your Welcome call.
Medical Conditions
What happens if my child has a medical condition?
If your child has any medical conditions that may affect their ability to participate in the program, you may wish to seek guidance from your child's doctor before beginning the Go4Fun Online program.
If you are unsure of the program's suitability for your child, please call the Go4Fun team on 1800 780 900 to discuss your child’s medical conditions further.
You will be required to complete a medical questionnaire at the start of the program to inform us of any existing medical conditions.
What if my child has allergies or dietary requirements?
That is not a problem. Go4Fun Online will encourage your family to try a variety of foods from different food groups throughout the program. If any of the foods recommended in the program aren’t suitable for your family, you can substitute them with foods that you can eat. When you start the program your Go4Fun Coach can discuss this with you in more detail and provide suggestions if needed.
Is Go4Fun Online suitable for children with additional needs?
Depending on the child, Go4Fun Online could be more suitable for children who have additional needs compared to the Go4Fun face-to-face programs. All children have unique learning styles and families with additional needs children may enjoy the flexibility and distraction-free environment of Go4Fun Online. For children who struggle with focus or attention, sessions can be paused and replayed; children can also spend more time working on activities and sessions as there is no time limit to finishing a session. Videos and interactive games are great for visual learners too.
To participate in Go4Fun Online, all children will need to have basic literacy, numeracy and language skills. For children with mobility issues, physical activity targets and games can be tailored to suit your child's abilities.
If you are unsure of the program's suitability for your child, please call the Go4Fun team on 1800 780 900 to further discuss your child's needs.
If you feel that you or your child need further support, advice or guidance, we suggest you contact your GP or other health professional.
Data and Privacy
What happens to my data?
All personal information held by Go4Fun Online will be stored in a safe and secure manner. Personal information received in paper form will be stored in a secure, lockable location; if in electronic form, password and firewall protected; accessible by approved staff only and not taken from Go4Fun Online offices unless authorised and for a specified purpose.
We will only collect personal information that relates directly to the function and activities of Go4Fun, unless the information has been de-identified, or consent has been obtained to use it for other purposes.
Is my information kept private and confidential?
Better Health Company and NSW Health practices are in line with Australian Privacy Principles and any information you provide online or over the phone will remain private and confidential. The only exception to that confidentiality is if we were to become concerned about you or your child's safety or the safety of someone else. In this instance we would be required to speak to someone else to ensure your safety. Click here to view our Website Privacy Policy.
Where can I find out more about the Go4Fun Online Information Management and Privacy Policies?
You can find out more about the Go4Fun Online Information Management and Privacy Policies by following the 'Privacy policy' link at the bottom of each Go4FunOnline.com.au web page.
Healthy Eating
Is Go4Fun Online a diet?
No. On Go4Fun there are no foods that are 'banned' or restricted. Instead, the program provides information and support to help families make healthier choices now and for the rest of their lives. The program covers a range of nutrition topics such as the five food groups, processed versus unprocessed foods, fats and sugars, and how to read food labels, but it is certainly not a diet with lots of rules and restrictions – it's just about becoming fitter, healthier and happier!
Do we need to count calories/kilojoules in Go4Fun Online?
No, there is definitely no need to be counting kilojoules in Go4Fun Online, and we do not encourage you to do this. The program is all about learning healthier eating habits, while having fun! It is not specifically a weight loss program, but rather about teaching kids and their families how to make simple and sustainable changes to lead a healthier lifestyle.
Will my child need to cut down the amount of food they eat during the program?
Every child is different. Go4Fun Online will advise you on how to make changes to the types of foods you eat, and also look at the quantity of food that is required for kids. In general, most families are working towards decreasing the amount of sometimes foods they eat (e.g. chips and lollies) and increasing their intake of unprocessed, everyday foods (e.g. fruits and vegetables). Children doing the program will be encouraged to eat a variety of foods that fill them up, satisfy their hunger and provide them with loads of goodness and energy.
What are the Go4Fun Online eating recommendations based on?
The eating and nutrition recommendations provided in Go4Fun Online are based on the Australian Dietary Guidelines, produced by the National Health and Medical Research Council(NHMRC).
Physical Activity
How is physical activity incorporated into the Go4Fun Online program?
Go4Fun Online includes information and activities in the weekly online modules, including why it is important to be active and the things that families can do to be more active every day.
The program also includes weekly targets, challenges and missions that encourage children to be more active, plus children receive a range of resources throughout the program, such as balls and activities cards.
Each of these elements is supported by the weekly coaching calls with your Go4Fun Coach, who will talk to you about how your healthy eating and physical activity changes are going. Your coach will give you some helpful tips and tricks if you’re having trouble achieving your targets.